Frequently Asked Questions
Discover everything you need to know about our luxury fragrance collections.
What defines the quality of Amouage fragrances?
Our fragrances are crafted using the highest quality ingredients sourced globally, including rare Silver Frankincense from Oman. Each scent undergoes a meticulous aging and maceration process to ensure exceptional longevity and sillage.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to local customs duties.
What is your return policy for perfumes?
Due to the nature of beauty products, we only accept returns for unopened and sealed items in their original packaging within 14 days of delivery. We recommend purchasing a discovery set before committing to a full-sized bottle.
Are Amouage products vegan and cruelty-free?
The House of Amouage does not conduct animal testing on any of its finished products. While many of our fragrances use synthetic alternatives for traditional animal-derived notes, please check individual product ingredient lists for specific vegan information.
How should I store my fragrance to maintain its integrity?
To preserve the delicate notes of your perfume, store the bottle in a cool, dry place away from direct sunlight and extreme temperature fluctuations. Keeping the bottle in its original box is highly recommended.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. For certain regions, we also offer installment payment options through Klarna or Afterpay.